Frequently asked questions
What if I dont like the plushie?
No problem! If you don't like them, you can return them or exchange them.
How long does it take to ship?
Every order is processed within 24hrs and is delivered within 2-3 days.
What is your return policy?
You can return/Exchange it within 7 days. Please ensure the item is unused and in its original packaging.
Is the plushie washable?
Absolutely. We recommend gentle hand washing with mild soap and cold water, followed by air drying to keep it soft, fluffy, and long-lasting.
How we pack your order
Every order is carefully checked, cleaned, and packed by hand, so it reaches you exactly the way you imagined it.